You just picked out a sectional you love. The sales advisor asks if you would like to add a protection plan.

It is a fair question, and it deserves a fair answer. Not a reflexive “yes, of course,” and not an eye-roll dismissal. The right answer depends on what you are buying, how your household uses furniture, and whether the protection plan matches the real risks in your home.

This guide looks at what Canvas+Care covers, what it does not cover, how it works in practice, and when it makes sense for Calgary households.

Canvas Care is the furniture protection plan offered by Canvas + Loft for eligible furniture purchases. It is designed to protect new furniture from the kinds of everyday accidents that a standard manufacturer’s warranty usually does not cover.

A manufacturer’s warranty typically focuses on defects in materials or workmanship. It may help if there is a structural issue caused by manufacturing, but it usually does not help if someone spills coffee on a sofa, a child marks a cushion, or a pet-related accident leaves a stain.

Canvas Care is meant to help fill that gap.

It is not a substitute for regular furniture care, and it is not a reason to ignore the fine print. But for the right purchase and the right household, it can offer useful peace of mind.

Here is a practical breakdown of the core coverage areas listed for Canvas Care. Always confirm the current plan details at the time of purchase, since coverage can depend on the furniture type and the plan terms.

Canvas Care covers many common household stains caused by everyday accidents, including things like drinks, food, makeup, mud, grass, blood, and similar incidents.

This is often the coverage people think about first, especially for sofas, sectionals, dining chairs, upholstered beds, and other pieces used every day.

For Calgary families with kids, pets, guests, and busy living rooms, accidental stains are one of the most realistic furniture risks.

For wood furniture, dining tables, and dinettes, Canvas Care includes protection for certain accidental damage, including accidental glass and mirror breakage.

The plan also notes a one-time reupholstering benefit for dining chairs during the plan term. This can be valuable for active households where dining chairs see daily use, especially if the dining set is a long-term purchase.

For leather, bycast, vinyl, and similar upholstery materials, Canvas Care lists coverage for accidental cigarette burns, accidental cuts, incisions, and perforations.

This is meant for specific accidental incidents, not gradual wear. For example, a sudden cut or puncture may be treated differently from cracking, fading, or everyday surface wear over time.

Motorized furniture is one of the strongest use cases for added protection because moving parts can be expensive to repair.

For eligible motorized furniture, such as power recliners, power sofas, adjustable bases, or motion furniture, Canvas Care lists coverage that may include parts and labour with no deductible, a “no lemon” clause after repeated failure of the same part during the plan term, and remote-control operational failure coverage during the first year.

If you are buying power reclining furniture, this is one of the coverage areas worth asking about in detail before deciding.

This part matters. Any protection plan that does not clearly explain exclusions should be reviewed carefully.

Like most furniture protection plans, Canvas Care is designed for accidental, single-incident damage. It is not meant to cover every sign of everyday aging.

Common exclusions in furniture protection plans may include:

• General soiling and build-up from everyday use

• Intentional damage or misuse

• Gradual wear and tear

• Fading or discolouration from sunlight or age

• Cracking or peeling from normal aging or poor care

• Pre-existing damage before the plan begins

• Damage that falls outside the specific plan terms

The simple rule: protection plans like Canvas+Care are designed for sudden, specific accidents. They are not a replacement for regular cleaning, proper care, or choosing furniture that suits your household in the first place.

When you have a covered incident, the process should be straightforward.

1. Contact Canvas + Loft directly. Since you purchased through a local Calgary store, you can start with the team that sold you the furniture rather than trying to navigate a national call centre.

2. Describe the damage and provide your purchase details. Keep your receipt, order number, and any plan documentation in an easy-to-find place.

3. Follow the next steps provided by the team. Depending on the damage type, the repair may involve a technician, arranged parts, cleaning, repair, or another approved resolution.

4. If the item cannot be repaired, ask what the plan provides. Replacement or other resolution options depend on the plan terms and the specific covered incident.

The local nature of Canvas + Loft matters here. You are not dealing with an anonymous online retailer. You are working with a Calgary team that understands the furniture, the purchase, and the original order.

Canvas+Care pricing depends on the furniture purchase and the plan offered for that specific item. The exact cost should be confirmed at the time of sale.

Instead of thinking only about the plan price, compare it against the realistic cost of dealing with one major incident on your own.

Professional upholstery cleaning, leather repair, dining chair reupholstery, glass replacement, or motorized furniture repair can become expensive quickly. On a high-use piece like a sectional, recliner, dining set, or upholstered bed, one covered incident may justify the plan.

The better question is not simply, “How much does the plan cost?” It is, “What would it cost me to deal with a major stain, accidental cut, glass breakage, or mechanism failure without protection?”

You are hosting friends. A glass of red wine spills on the new sectional.

Without coverage, you may be calling upholstery cleaners, trying DIY stain removal methods, or learning to live with the mark. With Canvas Care, you can make a claim and follow the approved process for the covered incident.

It is a Calgary winter day. The kids are inside, and one marker ends up somewhere it should not.

On an upholstered sofa, chair, or bed frame, that kind of stain can be stressful. If it falls within the plan terms, Canvas Care may help avoid a permanent reminder of one unsupervised moment.

Power recliners and motion furniture are convenient, but they are also mechanically more complex than standard furniture.

If a covered motorized part fails, Canvas+Care may help with parts, labour, or other resolution under the plan terms. This is one reason protection can make more sense on power furniture than on a low-use accent piece.

Salt and moisture from winter boots, coats, bags, or outdoor gear can be hard on leather and similar upholstery.

General conditioning and regular care are still your responsibility, but a specific accidental cut, perforation, burn, or covered incident may be handled differently under the plan.

Dining chairs take more abuse than many people expect. Daily meals, kids, guests, and spills can all wear them down.

The one-time dining chair reupholstery benefit may be especially useful for households that use their dining set every day rather than saving it for occasional formal meals.

Different furniture stores offer different protection plans, and the details matter.

Some national plans include no-claim credit benefits, extended term lengths, or repair coverage. Canvas Care’s advantage is that it is tied to a local Calgary furniture store, so you can ask questions before buying and start with the same team if something goes wrong.

Before comparing plans, ask these questions:

• What exactly is covered?

• What is excluded?

• How long does the plan last?

• Is there a deductible?

• Who handles the claim?

• What happens if the item cannot be repaired?

• Is there a no-claim benefit?

• Does coverage differ for upholstery, wood, dining, leather, or motorized furniture?

For many Calgary families, Canvas Care can be worth it if the price is reasonable relative to the purchase.

The strongest case for Canvas Care is on:

• Upholstered sofas and sectionals in main living areas

• Power recliners and motorized furniture where mechanism repairs can be expensive

• Leather, bycast, or vinyl furniture that can be permanently marked by a single incident

• Dining sets and dining chairs that get daily use

• Furniture in homes with kids, pets, frequent guests, or high-traffic living areas

The weaker case is on low-use pieces in guest rooms, occasional accent tables, decorative storage, or furniture that would be inexpensive to replace.

If you are buying a high-use piece that your household will sit on, eat around, sleep near, or use every day, protection is worth discussing. If you are buying a low-risk piece that will mostly sit untouched, you may decide to skip it.

See the full details on the Canvas Care protection page, or browse Canvas + Loft’s furniture collections to find pieces worth protecting.

Canvas Care covers many accidental stains and damage types for eligible furniture, including listed stain categories, accidental glass and mirror breakage for certain dining and wood furniture, accidental cuts or perforations on certain upholstery types, and specific motorized furniture coverage.

Coverage depends on the furniture type and plan terms, so confirm details before purchase.

For high-use furniture, often yes. Calgary households with kids, pets, regular guests, or busy living areas may benefit from a furniture protection plan because one major stain, accidental cut, or covered mechanism repair can be expensive.

For low-use furniture in guest rooms or decorative spaces, the value case is weaker.

Canvas+Care is designed for specific accidental incidents. It is not meant to cover general soiling, gradual wear and tear, intentional damage, fading from sunlight or age, pre-existing damage, or issues outside the plan terms.

Always read the current terms and conditions before adding the plan.

Start by contacting the Canvas + Loft team with your purchase details and a description of the incident. They can guide you through the next steps based on the furniture type, the damage, and the plan terms.

Leon’s and The Brick offer their own protection or warranty programs, and some national-chain plans include benefits such as no-claim credit. Canvas Care’s key advantage is local support through Canvas + Loft in Calgary.

The best choice depends on the product, the price of the plan, what is covered, what is excluded, and how you prefer to handle claims.

Questions about Canvas+Care? Visit Canvas + Loft at 9631 Macleod Trail SW, Calgary, or ask the team before finalizing your purchase. They can walk you through what makes sense for your specific furniture, household, and budget.