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Customer Experience Consultant

About Canvas + Loft

Canvas + Loft has been furnishing Calgary homes since 2013. We're known for honest pricing, a showroom where nobody gets pressured, and a team that takes real pride in helping people get it right. Furniture is where life happens, and we treat it that way.

 

The Role

As a Customer Experience Consultant, you'll guide people through one of the most significant purchases they'll make for their home. It's a role that combines product expertise with genuine curiosity about how people live — less about selling, more about helping someone make a decision they'll feel good about for years. You'll work as part of a team where everyone contributes to the experience we're known for.

 

Similar To

At most stores, this role is called a furniture salesperson or sales associate. We approach sales a little differently, so we've given it a name that reflects that.

 

What You'll Do

  • Welcome people warmly and take the time to understand their space, their style, and how they live
  • Guide them through the options with clarity and confidence, so choosing feels easy rather than overwhelming
  • Learn our collections deeply enough to explain them simply, and keep up with what's new
  • Follow up thoughtfully and build relationships that outlast a single purchase
  • Support your teammates through busy stretches and more involved projects

 

Who You Are

  • You genuinely enjoy people and connect with them easily
  • You're curious, and you ask good questions
  • You take pride in doing things properly and have an eye for how a home looks, feels, and functions
  • You have experience in sales, retail, or another customer-facing role
  • You're comfortable working evenings and weekends

Nice to have: experience in furniture, interiors, or design.

 

What We Offer

  • Health, dental and vision coverage, with your family included
  • Prescription coverage, plus physiotherapy, massage, and counselling
  • Life and disability insurance
  • Paid time off
  • A significant discount on furniture for your own home
  • Genuine advancement — we promote from within
  • A team that backs you up

 

Ready to join us?

Customer Experience Consultant

Benefits
Paid time off
Store discount
Dental care
Vision care
Prescription coverage
Family coverage
Physio & massage
Life insurance
Disability insurance
Advancement opportunity

Hiring Process

Apply Online

Send us your resume. It only takes a few minutes.

We'll get back to you

We read every application and reply either way.

Come say hello

If it seems like a fit, we'll invite you in for a relaxed chat.

Join the team

If we're a match, we'll make you an offer and get you set up.

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